Account Accessibility
At Spacebound Sports, we are committed to making our website and services accessible to all users, including those with disabilities. This section outlines how you can access, manage, and update your account, as well as the measures we take to ensure accessibility for all our customers.
Account Creation
To access certain features of our website, such as making purchases or saving workout plans, you may need to create an account. You can sign up for an account by providing personal information, including your name, email address, shipping address, and a secure password.
We are committed to ensuring that all aspects of our account creation process are accessible. If you encounter any issues while creating an account, please contact us directly so we can assist you.
Logging In and Managing Your Account
Once you have created an account, you can log in anytime to manage your profile, review past orders, track your shipments, and access any digital products or services purchased. To ensure your account remains secure, always log out when using shared or public devices.
If you have difficulty accessing your account or logging in, we provide the following options:
Forgot Password: If you forget your password, click the "Forgot Password" link on the login page to reset it via email. If you continue to experience problems, please contact our customer support team.
Account Updates: You can update your personal information, payment details, and shipping address directly from your account dashboard. If you need assistance updating your account information, feel free to reach out to us.
Accessibility Features
We are dedicated to making our website accessible to all users. This includes providing easy-to-use tools and resources for individuals with disabilities. Here are a few ways we ensure accessibility:
Keyboard Navigation: Our website is designed to be navigable using only a keyboard, so users with motor impairments can navigate the site more easily.
Text-to-Speech: For visually impaired users, we recommend using screen reader software to help you navigate the site. We ensure our website's design supports screen readers and provides a smooth experience.
Font Adjustments: If you need to adjust the text size for better readability, you can zoom in or out using the settings in your browser or your device’s accessibility features.
If you have any specific accessibility needs or face difficulties while navigating our site, please let us know. We are always working to improve our website’s accessibility and can provide personalized assistance as needed.
Data Privacy and Security
Your account is protected by a secure login process. We take your privacy seriously and implement robust security measures to keep your personal data safe. For information on how we collect, store, and process your personal data, please refer to our Privacy Policy.
Account Deletion and Assistance
If you wish to delete your account or have any issues with managing your account, please contact us. We can assist you with:
Deleting your account if you no longer wish to use our services.
Resolving any access issues related to your account.
Addressing any concerns regarding the accessibility of our website or account features.
To delete your account or to request assistance, please contact our customer support team at:
Email: spaceboundsports@gmail.com
If you experience any difficulties accessing your account or have suggestions for improving accessibility on our site, please don't hesitate to reach out to us. We are dedicated to providing an inclusive experience for all of our customers and will make every effort to resolve any issues promptly.