Privacy Policy

Effective Date: January 1, 2025

At Spacebound Sports, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, products, and services. By using our website, making purchases, or signing up for an account, you agree to the practices outlined in this Privacy Policy.

  1. Information We Collect

    We collect different types of personal and non-personal information when you interact with our website and services:

    • Personal Identification Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, shipping address, billing address, payment information, and other relevant details.

    • Non-Personal Identification Information: This may include your IP address, browser type, device type, and other technical details automatically collected when you use our website.

    • Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies help us understand how you interact with our site and allow us to provide personalized services. We also use Google Analytics to track user activity on our website. You can control cookie settings through your browser, but disabling cookies may affect some functionality of the site.

  2. How We Use Your Information

    We use the information we collect to:

    • Process Transactions: To complete your orders, process payments, deliver products, and handle returns.

    • Enhance User Experience: To personalize your experience, including product recommendations and tailored content.

    • Improve Our Services: To analyze usage patterns, troubleshoot issues, and improve the functionality of our website and digital products.

    • Marketing and Communication: To send promotional emails, newsletters, and updates about new products, special offers, or events. You can opt-out of these communications at any time.

    • Customer Support: To respond to your inquiries and resolve issues related to your orders, accounts, or services.

  3. How We Share Your Information

    We respect your privacy and do not sell, rent, or share your personal information with third parties except in the following circumstances:

    • Service Providers: We may share your personal information with third-party vendors who assist with order fulfillment, payment processing, shipping, and other essential services. For example, we use Stripe and PayPal for payment processing, and they may collect and process your payment data. You can review their privacy policies for more information.

    • Legal Compliance: We may disclose your information if required by law, to comply with a legal process, or to protect the rights, property, and safety of Spacebound Sports, our users, or others.

    • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.

  4. Data Security

    We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption, firewalls, and secure servers. However, please be aware that no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

  5. Your Right and Choices

    • Accessing and Updating Your Information: You can access, update, or delete your personal information by logging into your account or contacting us directly.

    • Opting Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us.

    • Deleting Your Account: You may request to delete your account by contacting us. We will retain your data as necessary to comply with legal obligations and resolve disputes.

  6. Cookies and Tracking Technologies

    We use cookies and other tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, personalize content, and analyze how our website is used. We also use Google Analytics to track website activity. You can control cookie settings in your browser, but disabling cookies may impact the functionality of our website. For more information, you can view our cookie banner that appears on our site upon your first visit.

  7. Third-Party Websites

    Our website may contain links to third-party websites or services. This Privacy Policy applies only to Spacebound Sports and does not cover third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

  8. Children’s Privacy

    Spacebound Sports does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal information, we will take steps to delete that information. If you are a parent or guardian and believe your child has shared personal information with us, please contact us.

  9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  10. Contact Us